p.223

Code of Conduct pg. 8

"Freedom of Association and Collective Bargaining

Business Partners shall respect the right of workers to freedom of association and collective bargaining, and shall not interfere with workers’ unions, nor prevent workers from joining these unions (as far as permitted by law of the country in which they operate). Where the right to freedom of association and collective bargaining is restricted under national law, Business Partners shall encourage and not hinder the development of parallel means for collective bargaining and organization. Workers shall not be subjected to discrimination on the basis of union membership or interference in active participation in workers’ committees."

Annual Report 2018, pg. 25

"A crucial part of our work at zLabels is checking that our sourcing partners comply with our Zalando group-wide Code of Conduct and treat workers with dignity. As members of the Social Labor and Convergence Project , we have aligned our audit program with their standards to reduce audit fatigue across the industry. We also joined ACT (Action, Collaboration, Transformation), a multi-stakeholder agreement to progress towards living wages through collective bargaining at industry level. A Steering Committee is held quarterly with a member of the Management Board and other stakeholders to ensure appropriate oversight."