This is the number of customer complaints that are related to the impact on society. This data is found on the annual social audit on page 61 of the Sustainability report 2015

Bao Linh Do.....2017-05-07 05:20:14 UTC

I checked again in the Sustainability Report 2014, the number of grievances filed in the company system should be 11,077. We should not take the result from social audit