Average calculated from table "Hours of training by employee" on page 173.

(Calculation : (40 + 747 + 2,261 + 930 + 5,493 + 12,128) / (987 + 55)= 21,599/1,042 = 20.72)

pg. 165

"Number of employees by type of working day and gender (Women)

Full-time 987 Part-time 55"

pg. 172

"Hours of training (Women)

Director 40 Manager 747

Analyst 2,261 Specialist 930

Administrative staff 5,493

Operator 12,128"