FAQ

Wikirate.org is just getting started and still has lots of rough edges. If you don't find what you're looking for here, please leave a comment in the discussion (mouse over to the edit icon and click "discuss"), start a new Conversation, or send an email to .

General Questions

  • Why contribute to Wikirate rather than Wikipedia?
    Whilst Wikipedia increasingly has overviews related to a company's sustainability as fragments of overviews, Wikirate goes beyond just the surface coverage. On Wikirate users can create fully transparent company ratings based on real data underlying metrics which the community deem important. To help facilitate this, Wikirate invites all public ratings to be hosted on the site free of charge, allowing users to compare and contrast ratings and build a clear picture of what companies are doing. You can see more about what's coming in the Introducing ratings section.

User Account

  • What are the benefits of creating a Wikirate account?
    Signing up for a Wikirate account allows you to contribute to the site by writing overviews, adding notes and sources, and editing pretty much any information on the website.

  • Who can sign up for an Account?
    Anyone can sign up for an account. The variety of interests and points of view among the members of Wikirate.org adds value to the platform. This is one of the reasons why anyone is welcome in the Wikirate community.

  • How do I sign up for an Account?
    To sign up for a Wikirate account simply click on the sign up button on the top right corner of the homepage. Upon signing up you will receive a validation e-mail.

  • How do I verify my account?
    Upon completing your registration, Wikirate will send an automated message (incl. verification link) to the email address you used for registration. By following the verification link in the email, your account will automatically be verified. If you do not receive an automatic message, please wait a few minutes or take a look through your spam folder. Should you still not receive an automated message, please contact us directly under .

  • What do I do if I forgot my password?
    If you have forgotten your password, continue to the Log in page and click on 'reset password'. By following this link, Wikirate will ask you to provide us with the email address you have registered with. After providing us with your email address and clicking on 'reset my password', Wikirate will send you a link where you can update your account details.

  • How do I subscribe / unsubscribe to the newsletter?
    Currently, there are a few simple ways to subscribe / unsubscribe yourself from our community newsletter mailing list.

    During Registration

    To subscribe, simply click 'yes' to our newsletter offering whilst registering for your account. Alternatively, if you do not wish to subscribe to our newsletter offering, click 'no' under this section.

    After Registration

    If you currently have a subscription to our newsletter but no longer wish to have a subscription, please follow the link included at the bottom of our newsletter. Each community newsletter contains a link, that when followed, allows you to unsubscribe.

    If you currently do not have a subscription but would like to learn more about Wikirate through our community newsletter, please contact us directly under

User Profile

  • How do I edit my profile page?
    Following the verification of your registration by Wikirate, you will be able to log in using the log in details you provided us with. Once logged in, you will be able to see a few sections where information can be added.

    About Me: This section can be edited by clicking on the text box titled 'Add + About Me'.

    Picture: This section can also be edited by clicking on the text box titled '+Image'.

    Alternatively, each account is equipped with an editing icon at the top right hand of your profile page. By hovering over this editing icon , and selecting 'content', further changes to your profile can be made. Finally, edits can also be made by double-clicking on the desired text box. Once you have finished editing your information, please click 'submit' to ensure your information is saved on Wikirate.

  • How do I upload a profile picture?
    To upload a picture, simply click on the text box titled '+Image'. Alternatively, hover over the editing icon whilst selecting 'content', or double-click on the designated section for images. This will prompt Wikirate to open a browsing tool, which when clicked, allows you to upload a picture from your computer.

    Currently, there are no limitations in regards to the format your image is in. However, it should be noted, that image files should not exceed 5 MB.

  • Is my profile public?
    To read more about our privacy policies, please visit Privacy Policy

Privacy

  • Is my profile page public?
    The Wikirate community greatly value transparency at all levels. For this reason, all profile pages are publicly visible. This also implies that anyone can see the contributions any user has made.

Editing Principles

  • What are the editing principles on Wikirate.org?

    Wikirate follows Wikipedia's editing principles, unless otherwise noted on this page (for the avoidance of doubt: Wikirate is unrelated to Wikipedia). Since content on Wikirate is very likely controversial (with companies often in denial, and affected stakeholders sometimes overstating their notes), we want to highlight a few basic principles:

     

    For Overviews

    1. Neutral Point of View
      Overviews must not take sides, but should explain the sides, fairly and without bias. This applies to both what you say and how you say it. Read more here.
    2. Verifiability
      Other people have to be able to check that you didn't just make things up. Overviews should cite Notes, and each note must have at least one source. We have voting systems for Notes (to assess their importance) and Sources (to assess their credibility). By voting on Notes and Sources you can help us to determine how important or credible they are. When editing an overview, you can have confidence that Notes with higher scores are judged to be more important - and would make good additions to the overview.
    3. Assessing the credibility of Sources (via up or down votes)
      When assessing the credibility of a Source you might want to consider who has produced it and whether they have a good or bad track record of reliable, unbiased reporting – you should also consider the strength of the evidence which the Source presents.
    4. Assessing the importance of Notes (via up or down votes)

      When assessing the importance of a Note you should consider whether the note is based on a credible source, whether it accurately represents that source, and whether the company behaviour it refers to is significant.

    For Notes

    1. You are encouraged to add meta-data (e.g. Year, Tags, Basis) or additional sources to existing notes.
    2. You should not change the meaning of the title for another user's note (e.g. its not OK to change "Company X was found to use suppliers who employ child labour" to "Company X has reduced the level of child labour in its supply chain"). When you make a note, you are that note's owner. If you disagree with how another user has interpreted a source in their note, you can point this out on its discussion note and make an alternative note based on the same source. It is however acceptable to make minor edits which fix spelling or grammatical errors in another user's note.

Notes

  • What is a Note?

    notepic

    A Note is a short (100 characters or less) sourced statement about a Company connected with a Topic.

    Extracting Notes from Source material makes it easy to drill down on very specific pieces of information to determine whether they are credible and significant. A Note provides the "raw material" for a Review.

    Vote 'up' or 'down' to help identify the most important Notes and Reviews.


  • How do I add Notes?
    To add a Note, click on "+Add" in the top menu and click on "Note". Once you arrive on the "New Note" form, insert the URL of the source you would like to make a Note about and phrase your Note with less than 100 characters. Then you can tag your Note with a Company and Topic. To enter additional information, such as supporting your Note with a basis, click on "Add basis" below the Note field. You can also tag your Note with key words or the year, in which the event that your Note is referring to occured.

  • Can I support my Note with multiple Sources?
    Yes, you can support your Note with multiple Sources by simply inserting another URL into the "Sources" field. Don't forget to click "Add" afterwards.

  • Can I base my Note on Sources added by others?
    Yes, absolutely. Every Source has a "Make a Note" button that allows you to make a Note based on it, regardless of who added the Source. You can browse all Sources on Wikirate here. Tip: Look out for upvoted Sources when making Notes, as high voting scores indicate soure credibility.

  • Can I edit a Note after submission and how?
    Yes, you can edit your own Notes after submission. If you want to edit Notes of other users, please follow the Editing Principles.
    To edit a Note, mouse over the editing icon (editimage) and click on "Edit" > "Name".

  • Why do Notes have a character limit?
    The purpose of limiting Notes to 100 characters is to make them easily shareable through social media channels in the future.

  • Where can I see the Notes I have added?
    To see an overview of your contributions on the Wikirate platform, simply access your personal Wikirate profile by clicking on your account name in the top right corner of the homepage.

  • Who can see the Notes I add?
    Notes and other content added on Wikirate.org can be accessed by anyone visiting the web page. However, only registered members can modify existing content.

Sources

  • What can be a source on Wikirate?
    Any publicly available online content can be added as a source on Wikirate (for example news overviews, videos, presentation etc). Currently it is not possible to source documents that have not yet been published on the web.

  • How do I add Sources?
    To add a Source, click on "+Add" in the top menu and click on "Source". Once you arrive on the "New Page" form, insert the URL of the webpage you would like to add as a source and just wait a few seconds for the system to automatically fill the main fields such as “Title” and “Description”. Then you can tag your Source with a Company and Topic. You can also edit any information automatically filled should it be incorrect. You should also add the date the source was published since this will allow the source to be used in the future in timelines and other visualizations. You can also tag your Source with keywords such as the country/region the source refers to, the advocacy organization linked to the events and so on. You shouldn't forget to click “Submit” to be sure all data will be saved on Wikirate.

  • Can a PDF file be added as a source?
    Currently PDF documents can be added as sources, if they have already been published on a public web page.

  • Should sources always be in English?
    You are more than welcome to add sources in languages other than English. However, we recommend you to add some background information about the source in the 'Description' field (in English) to allow other users to further use the source in notes and overviews.

  • Does adding a source mean I agree with it?
    You should only add sources you consider reliable and credible, but you are free to add any content as a source, even when you do not agree with it.

  • Based on what should I up/downvote a source?
    Not everything out there on the internet is trustworthy, so Wikirate has a voting system to assess Sources' credibility. In assessing the credibility of a Source you might want to consider who has produced it and whether they have a good or bad track record of reliable, unbiased reporting – you should also consider the strength of the evidence which the Source presents.
    You can vote on notes and sources by clicking the voting buttons beside them. Upvotes increase the score for that item by one point - use these for Notes you think are important and Sources that are credible. Downvotes decrease the source's score by one point and should be used for poor quality Sources.

Overviews

  • What is an Overview?
    An overview is a summary of available information about the behaviour of a Company in relation to a Topic.
    Overviews should always cite Notes, which in turn cite Sources. Overview pages display not only the overview itself but also lists of Notes related to the Overview's Company and Topic.

  • How can I edit existing Overviews?
    To edit existing overviews, after logging in with your username and password, hover over the editing icon (edit icon|core}} ) in the top right hand corner of the overview page and select ‘Edit’, then ‘Content’.
    You have now the possibility to add/delete part of the text and to include further information by citing new notes. (See how do I cite a note within an overview below).

  • How do I cite a note within an overview?
    To cite a note simply click on the ‘Cite!’ button next to it. This will open a yellow window on top of the overview text box with the citing syntax. Copy/paste the syntax into the overview where you want the citation to be included and click submit to save the change.

  • How can I see what contributions and changes have been made to a specific overview?
    To visualise contributions and changes made to an overview simply hover over the ( ) icon on the top right corner of the overview box and select “View”, then “History”. Now you can see all the previous versions of the overview. Additions to the overview are shown in green, whereas removed information is shown in red. To access full details of the previous version simply click on the play button on the right hand side. Please be aware, that by selecting “Save as Current” in any of the previous versions you are viewing, all subsequent changes will be removed.

  • Is it possible to undo changes made to an overview?
    To undo changes made to an overview you should hover over the editing icon and select “View”, then “History”. You can now access previous versions of the overview and you can simply save any of them as current to undo unwanted changes.

Feedback and Bug Reporting

  • How can I share feedback or report bugs on the website?
    There are currently 2 ways of communicating with the Wikirate tech team:
    1) Start a new Discussion
    2) Send an email to

Partnership

  • I am considering using Wikirate's tools to disseminate my organisation's research. Is it currently possible to mass upload data sets?
    At the moment mass uploads of data require some assistance from the development team. Please contact us regarding your request and we will get in touch with you asap with the next steps: