expand_less We expect a company to take steps to help users understand the information presented in their documents. This includes, but is not limited to, providing summaries, tips, or guidance that explain what the terms mean, using section headers, readable font size, or other graphic features to help users understand the document, or writing the terms using readable syntax.Note: Terms of Service are not included in this indicator since they are covered in separate indicators in the “Freedom of Expression” section.Definition(s):Privacy policies – Documents that outline a company’s practices involving the collection and use of information, especially information about users.Source: [[https://www.ftc.gov/sites/default/files/documents/reports/federal-trade-commission-report-protecting-consumer-privacy-era-rapid-change-recommendations/120326privacyreport.pdf|“Protecting Consumer Privacy in an Era of Rapid Change: Recommendations for Businesses and Policymakers,” U.S. Federal Trade Commission, March 2012, p. 77.]]Easy to understand / understandable manner – The company has taken steps to help users actually understand the Privacy Policies. This includes, but is not limited to, providing summaries, tips, or guidance that explain what the terms mean, using section headers, readable font size, or other graphic features to help users understand the document, or writing the terms using readable syntax.Potential sources:Company privacy policyCompany data use policy