Only for employees, confidential channels:

p.6: We promote a Speak up culture - We encourage feedback and have effective confidential channels for employee complaints including HSBC Confidential, our global whistleblowing channel. We take action where we see standards that fall below our expectations. In 2023, we had a total of 834 concerns raised relating to bullying, harassment, discrimination and retaliation where 38% of concerns raised were substantiated and 24 colleagues were dismissed in relation to bullying, harassment, discrimination or retaliation.