Question: Does the company describe a grievance mechanism to facilitate whistle-blowing or the reporting of suspected incidents of slavery or trafficking?
Answer:
Hotline, Email, Contact Form (supply chain workers)
8231183
Walk Free
Asos
2020
Verified by Steward check_circle

The company does not report grievance mechanisms for all direct employees or supply chain workers, hence not considered.

pg. 9

"The following departments are responsible for carrying out day-to-day implementation of policies and procedures that support ASOS in meeting its human rights responsibilities: People Experience Team (ASOS employees), Company Secretariat (whistle-blowing), Legal (contractual terms and conditions), Procurement (Fashion with Integrity strategy within non-stock product supply chain, non-stock suppliers, outsourced logistics partners and whistle-blowing within non-stock supply chain), and Responsible Sourcing (Fashion with Integrity strategy within product supply chain and whistleblowing within product supply chain)."

pg. 13

"Turkey: We launched a hotline app in partnership with IndustriALL Global Union in January 2019. It operates in Turkish and Arabic and gives workers information about their rights and access to remedy. As of January 2021, the app had been downloaded 6,804 times. The ‘my rights’ section has been clicked 8,498 times."

Singh Anjali.....2021-11-25 11:35:48 UTC

The methodology does not state that the grievance mechanism has to apply to all direct employees or supply chain workers. The company does disclose having grievance mechanisms: 1) an app for migrants and 2) a resource centre for migrants  where they can " file complaints and grievances" (Seee p. 24). Therefore, I have changed the answer to Yes, for suppy chain workers.

Sofia Gonzalez De Aguinaga.....2021-12-06 20:55:11 UTC