Global Reporting Initiative+Human rights impacts grievances addressed (G4-HR12-b)
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Human rights impacts grievances addressed (G4-HR12-b)

Of the total number of grievances about human rights impacts filed, how many were addressed during the reporting period?

 

 

Company
Industry
Project
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Year
Metric value
Companies Values

Copel

2015 = 17,592 grievances
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General Electric

2014 = 1,006 grievances

Itau Unibanco Holding

2015 = 921 grievances
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Abertis

2015 = 528 grievances

Koninklijke Philips N.V

2014 = 260 grievances
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CaixaBank

2015 = 157 grievances

Bio Pappel, S.A.B. de C.V.

2015 = 128 grievances
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BASF SE

2014 = 127 grievances

Abengoa

2015 = 117 grievances

Nestlé

2015 = 103 grievances
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Cerrejon

2015 = 94 grievances

Grupo Sports World

2015 = 91 grievances

CAP S.A.

2014 = 59 grievances

Ecopetrol

2016 = 49 grievances

Empresas Publicas de Medellin

2014 = 48 grievances

Sodimac S.A.

2016 = 36 grievances

BRF Brasil Foods

2015 = 35 grievances
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Petrobras

2014 = 12 grievances

Itaipu Binacional Paraguay

2015 = 11 grievances
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DNV GL

2016 = 10 grievances

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Designed By
Topics
Metric Type
Researched
Research Policy
Community Assessed
Report Type
Corporate Social Responsibility Report
Value Type
Number
Unit:
grievances
Range:

About

This metric is based on the Global Reporting Initiative (GRI) G4 Guidelines. It covers one of the reporting requirements of Indicator G4-HR12 -  ‘Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms’. This disclosure is broader than depicted within the metric description. It also asks for:

  • G4-HR12-a: Total number of grievances about human rights impacts filed through formal grievance mechanisms during the reporting period.
  • G4-HR12-b: Of the identified grievances, how many were:

ŸŸ                    Addressed during the reporting period
ŸŸ                    Resolved during the reporting period

  • G4-HR12-c: Total number of grievances about human rights impacts filed prior to the reporting period that were resolved during the reporting period.

Disputes may occur over the human rights impacts of an organization’s activities and relationships with others (such as entities in the supply chain). Effective grievance mechanisms play an important role in the successful protection of human rights.

Methodology

To calculate the total number grievances about human rights impacts addressed during the reporting period - G4-HR12-b:

  • ​Identify existing formal grievance mechanisms. Formal grievance mechanisms may be managed by the reporting organization or by an external party.
  • Identify the total number of grievances about human rights impact filed through formal grievance mechanisms during the reporting period.
  • Identify the total number of grievances addressed during the reporting period from prior year grievance filings.

 

For WikiRate Researchers: 

  • Please see this page for guidelines on how to research values for GRI-based metrics.
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