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Identify existing formal grievance mechanisms. Formal grievance mechanisms may be managed by the reporting organization or by an external party.
Identify the total number of grievances about human rights impact filed through formal grievance mechanisms during the reporting period.
Identify the total number of grievances resolved during the reporting period from prior years grievance filings.
If it will provide appropriate context on significant impacts, organizations are encouraged to break down the number of grievances by the nature and location of the grievance, and the party that filed the grievance. Parties that filed the grievance may include:
Internal stakeholders (such as employees)
External stakeholders (such as suppliers, local communities)
Individuals or groups of people identified by:
Membership of underrepresented social groups
Other indicators of diversity
For WikiRate Researchers: Please see [[Researching_GRI_Metrics | this page]] for guidelines on how to research values for GRI-based metrics.
Identify the total number of grievances about human rights impact filed through formal grievance mechanisms during the reporting period.
Identify the total number of grievances resolved during the reporting period from prior years grievance filings.
If it will provide appropriate context on significant impacts, organizations are encouraged to break down the number of grievances by the nature and location of the grievance, and the party that filed the grievance. Parties that filed the grievance may include:
Internal stakeholders (such as employees)
External stakeholders (such as suppliers, local communities)
Individuals or groups of people identified by:
Membership of underrepresented social groups
Other indicators of diversity
For WikiRate Researchers: Please see [[Researching_GRI_Metrics | this page]] for guidelines on how to research values for GRI-based metrics.