expand_less This metric is based on the Global Reporting Initiative (GRI) G4 Guidelines. It covers one of the requirements of Indicator [[https://g4.globalreporting.org/specific-standard-disclosures/social/product-responsibility/customer-health-and-safety/Pages/G4-PR2.aspx|G4-PR2]] - 'Report the total number of incidents of non-compliance with voluntary codes concerning the health and safety impacts of products and services'.Protection of health and safety is a recognized goal of many national and international regulations. Non-compliance with legal requirements indicates either inadequate internal management systems and procedures, or ineffective implementation. In addition to direct financial consequences (refer to [[https://g4.globalreporting.org/specific-standard-disclosures/social/product-responsibility/compliance/Pages/G4-PR9.aspx|G4-PR9]]), ongoing non-compliance poses increased financial risk due to damage to both reputation and employee motivation.This Indicator addresses the life cycle of the product or service once it is available for use and therefore subject to regulations and voluntary codes concerning the health and safety of products and services.The trends revealed by this Indicator may indicate improvements or deterioration in the effectiveness of internal controls.