Frequently Asked Questions

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General Questions

  • What is the difference between WikiRate and Wikipedia?

Whilst Wikipedia increasingly has overviews related to a company's sustainability as fragments of overviews, WikiRate goes beyond just the surface coverage. On WikiRate users can create fully transparent company ratings based on real data underlying metrics which the community deems important. To help facilitate this, WikiRate invites all public ratings to be hosted on the site free of charge, allowing users to compare and contrast ratings and build a clear picture of what companies are doing. You can see more about what's coming in the Introducing Ratings section.

Privacy

  • Is my profile page public? 

The Wikirate community greatly values transparency at all levels. For this reason, all profile pages are publicly visible. This also implies that anyone can see the contributions any user has made. To read more about our privacy policies, please visit the  Privacy Policy page.

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Editing

Wikirate follows Wikipedia's editing principles, (to reiterate: Wikirate is unrelated to Wikipedia, however the general wiki editing principles remain the same). Since content on Wikirate is very likely controversial (with companies often challenging results, and affected stakeholders sometimes overstating their notes), we want to highlight a few basic principles:

  • For Overviews

  1. Neutral Point of View
    Overviews must not take sides, but should explain the sides, fairly and without bias. This applies to both what you say and how you say it. Read more here.

  2. Verifiability
    Other people have to be able to check the data you have added. Overviews should cite Notes, and each note must have at least one source. We have voting systems for Notes (to assess their importance) and Sources (to assess their credibility). By voting on Notes and Sources you can help us determine how important or credible they are. When editing an overview, you can have confidence that Notes with higher scores are judged to be more important - and would make good additions to the overview. For more on voting on Sources and Notes, see below.

  3. Assessing the credibility of Sources (via up or down votes)
    When assessing the credibility of a Source you might want to consider who has produced it and whether they have a good or bad track record of reliable, unbiased reporting – you should also consider the strength of the evidence which the Source presents.

  4. Assessing the importance of Notes (via up or down votes)
    When assessing the importance of a Note you should consider whether the note is based on a credible source, whether it accurately represents that source, and whether the company behaviour it refers to is significant.

  • For Notes

  1. You are encouraged to add meta-data (e.g. Year, Tags, Basis) or additional sources to existing notes.

  2. You should not change the meaning of the title for another user's note (e.g. it’s not OK to change "Company X was found to use suppliers who employ child labour" to "Company X has reduced the level of child labour in its supply chain"). When you make a note, you are that note's owner. If you disagree with how another user has interpreted a source in their note, you can point this out on its discussion note and make an alternative note based on the same source. It is however acceptable to make minor edits which fix spelling or grammatical errors in another user's note.

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Note

  • What is a Note?

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A Note is a short (100 characters or less) sourced statement about a Company connected with a Topic.

Extracting Notes from Source material makes it easy to drill down on very specific pieces of information to determine whether they are credible and significant. A Note provides the "raw material" for a Review.

Vote 'up' or 'down' to help identify the most important Notes and Reviews.

  • How do I add Notes?

From the Browse drop-down menu, click notes, then click on "+Add" located at the top of the page. Once you arrive on the "New Note" form, insert the URL of the source you would like to make a Note about and phrase your Note with less than 100 characters. Then you can tag your Note with a Company and Topic. To enter additional information, such as supporting your Note with a basis, insert your additional information in the “Basis” block below the Note field. You can also tag your Note with keywords or the year, in which the event that your Note is referring to occurred.

  • Can I support my Note with multiple Sources?

Yes, you can support your Note with multiple Sources by simply inserting another URL into the "Sources" field. Just click the editing icon and follow the add source instructions. Don't forget to click "Add" afterwards.

  • Can I base my Note on Sources added by others?

Yes. Every Source has a "Add a note from this source" button after clicking “Notes” from the top of the source page that allows you to make a Note based on it, regardless of who added the Source. You can browse all Sources on Wikirate here. Tip: Look out for upvoted Sources when making Notes, as high voting scores indicate source credibility.

  • Can I edit a Note after submission and how?

Yes, you can edit your own Notes after submission. If you want to edit Notes of other users, please follow the Editing Principles.

To edit a Note, hover your mouse over the editing icon (59727 icon) and click on "Edit" > "Name".

  • Why do Notes have a character limit?

The purpose of limiting Notes to 100 characters is to make them easily shareable through social media channels in the future.

  • Where can I see the Notes I have added?

To see an overview of your contributions on the Wikirate platform, simply access your personal Wikirate profile by clicking on your account name in the top right corner of the homepage.

  • Who can see the Notes I add?

 Notes and other content added on Wikirate.org can be accessed by anyone visiting the web page. However, only registered members can modify existing content.

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WikiRate Source

  • What can be a source on Wikirate?

Any publicly available online content can be added as a source on Wikirate (for example news overviews, videos, presentation etc). Currently it is not possible to source documents that have not yet been published on the web. 

  • How do I add Sources?

To add a Source, click on Add Source in the top menu. Insert the URL of the webpage you would like to add as a source and click submit. WikiRate will upload the report on the next page where you will be able to add source information such as title, report type, year, company, etc. You should also add the date the source was published since this will allow the source to be used in the future in timelines and other visualisations. You can also tag your Source with keywords such as the country/region the source refers to, the advocacy organisation linked to the events and so on. You shouldn't forget to click “Submit” to be sure all data will be saved on Wikirate. Tip: Adding the year of the publication to the source title helps when a company has more than one source linked to it.

  • Can a PDF file be added as a source?

Currently PDF documents can be added as sources, if they have already been published on a public web page. 

  • Should sources always be in English?

You are more than welcome to add sources in languages other than English. However, we recommend you to add some background information about the source in the 'Description' field (in English) to allow other users to further use the source in notes and overviews.

  • Does adding a source mean I agree with it?

You should only add sources you consider reliable and credible, but you are free to add any content as a source, even when you do not agree with it. 

  • Based on what should I up/down vote a source?

Not everything out there on the internet is trustworthy, so Wikirate has a voting system to assess Sources' credibility. In assessing the credibility of a Source you might want to consider who has produced it and whether they have a good or bad track record of reliable, unbiased reporting – you should also consider the strength of the evidence which the Source presents. 

You can vote on notes and sources by clicking the voting buttons beside them. Upvotes increase the score for that item by one point - use these for Notes you think are important and Sources that are credible. Downvotes decrease the source's score by one point and should be used for poor quality Sources. 

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Overview

  • What is an Overview?

An overview is a summary of available information about the behaviour of a Company in relation to a Topic. Overviews should always cite Notes, which in turn cite Sources. Overview pages display not only the overview itself but also lists of Notes related to the Overview's Company and Topic. You can access overviews by hovering over a company from the company list.

  • How can I edit existing Overviews?

To edit existing overviews, after logging in with your username and password, hover over the 'edit icon' in the top right hand corner of the overview page and select ‘Edit’, then ‘Content’. You have now the possibility to add/delete part of the text and to include further information by citing new notes. (See how do I cite a note within an overview below). 

  • How do I cite a note within an overview?

To cite a note simply click on the ‘Cite!’ button next to it. This will open a yellow window on top of the overview text box with the citing syntax. Copy/paste the syntax into the overview where you want the citation to be included and click submit to save the change.

  • How can I see what contributions and changes have been made to a specific overview?

To visualise contributions and changes made to an overview simply hover over the 'edit icon' icon on the top right corner of the overview box and select “View”, then “History”. Now you can see all the previous versions of the overview. Additions to the overview are shown in green, whereas removed information is shown in red. To access full details of the previous version simply click on the play button on the right hand side. Please be aware, that by selecting “Save as Current” in any of the previous versions you are viewing, all subsequent changes will be removed.

  • Is it possible to undo changes made to an overview?

To undo changes made to an overview you should hover over the editing icon  and select “View”, then “History”. You can now access previous versions of the overview and you can simply save any of them as current to undo unwanted changes.

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Mass Upload

  • I am considering using Wikirate's tools to disseminate my organisation's research. Is it currently possible to mass upload data sets?

At the moment mass uploads of data require some assistance from the development team. Please contact us regarding your request and we will get in touch with you asap with the next steps or directly email us at: .

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