We collect targeted key performance indicator (KPI) data that include

worker demographics such as the presence of foreign migrant workers and

sex-disaggregated data to monitor modern slavery and human trafficking

risks. In 2021, we continued to expand worker engagement via anonymous

mobile and web-based surveys to collect worker sentiment on job

satisfaction and working conditions. We also further refined our process in

investigating and responding to serious incidents or allegations including

forced labor related to our suppliers. A rubric detailing the risk and impact

areas guides and standardizes our decision-making and communications

with internal and external partners.

This is an example of effectiveness indicators, rather than business impact KPIs