The company states that its ethics line is available to its employees, suppliers and customers to make confidential and anonymous reports. Also, it states that the line is accessible through its institutional website, or by e-mail or WhatsApp. In order to guarantee anonymity and confidentiality, it is optional to upload all the data in the form. Upon checking the website, it is clear than anyone can file complaints using the form. Further, it states in its code of ethics that the ethical line is a tool that the company makes available to all collaborators.