Working Hours evaluates how a company sets, monitors and enforces regular, overtime and rest-period schedules so that employees and contract workers are not subjected to excessive or unsafe workloads - in line with legal limits and international labour standards. It covers:
- standard hours & shift design – policies that define ordinary weekly working hours, maximum daily limits, night-shift rotations and mandatory breaks;
- overtime management – criteria for authorising extra hours, voluntary vs. compulsory overtime, premium pay rates and caps that prevent chronic overwork;
- record-keeping & monitoring – reliable time-tracking systems (digital logs, biometrics, punch cards) and audits that flag non-compliance across direct operations and suppliers;
- rest periods & leave – guaranteed days off, annual leave, sick leave, parental leave and other statutory or contractual entitlements that support health, safety and work-life balance;
- supply-chain due diligence – assessments, worker interviews and corrective-action plans addressing excessive hours among subcontractors, homeworkers or seasonal labour;
- alignment with frameworks such as ILO Convention 1 (Hours of Work), ILO Convention 14 (Weekly Rest), SA8000, GRI 403 & 409, and forthcoming EU ESRS S1 requirements.