Social Dialogue & Stakeholder Engagement evaluates how a company establishes and maintains open, inclusive and continuous channels of communication, negotiation and collaboration with employees (including unions), community groups, suppliers, regulators and other affected parties - ensuring that their views inform decisions and that mutual concerns are addressed. It covers:

• structured worker dialogue - collective-bargaining forums, joint-management committees and shop-floor councils that enable negotiation of terms, working conditions and health-safety measures;
• broader stakeholder processes - systematic mapping, materiality assessments, public consultations, multi-stakeholder roundtables and advisory panels that surface social, environmental and governance priorities;
• feedback & grievance integration - two-way channels (surveys, town-halls, digital platforms) that capture input and track company responses, tied into formal grievance and remediation mechanisms;
• co-creation & partnership - joint development of policies, community-investment projects or transition plans (e.g., just-transition taskforces) that leverage stakeholder expertise and build shared ownership;
• governance & transparency - board-level oversight of engagement strategies, published engagement reports (issues raised, actions taken) and metrics on participation rates, resolution times and stakeholder satisfaction.