Digital Rights evaluates how a company respects, protects and promotes the fundamental human rights of individuals in the digital sphere - spanning online expression, privacy, access, security and non-discrimination. It covers:
- freedom of expression & information – content governance, takedown policies, transparency reporting and safeguards against censorship or over-blocking;
- privacy & data autonomy – lawful, transparent and minimal collection, processing and sharing of personal data, plus meaningful user consent and control;
- equitable access & inclusion – efforts to bridge digital divides, ensure accessibility for people with disabilities and prevent discriminatory barriers;
- algorithmic fairness & transparency – assessment and mitigation of bias in AI/ML systems, explainability of automated decisions and redress mechanisms;
- online safety & security – protection from harassment, hate speech, child exploitation, disinformation and cyber-threats, balanced with rights-respecting enforcement;
- alignment with international norms (UN Guiding Principles, UN B-Tech Project, EU Digital Services & AI Acts, IEEE & ISO standards) and public disclosure of policies, impact assessments and grievance outcomes.