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Compliance and Corrective Action
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Overview

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Compliance and Corrective Action reviews how a company (1) ensures ongoing conformance with all applicable laws, regulations, voluntary standards and internal policies, and (2) responds when non-conformities or violations occur. The topic encompasses:

  • enterprise-wide compliance management systems - legal registers, risk assessments, controls, monitoring and periodic certifications - covering environmental, social, governance, product-safety and financial rules;
  • incident-detection mechanisms such as audits, inspections, whistle-blower hotlines, data analytics and regulatory inquiries that surface breaches or near-misses;a structured Corrective and Preventive Action (CAPA) process: root-cause analysis, action-plan development, assignment of responsibilities, timelines, verification of effectiveness and preventive system improvements;escalation to senior management and the board, integration of learnings into policy updates and training, and transparent disclosure of material non-compliances and remedial measures;alignment with recognised frameworks and standards (ISO 37301 Compliance Management, ISO 9001/14001/45001 CAPA clauses, GRI 2-27 on non-compliance, EU ESRS cross-cutting requirements, OECD Due-Diligence Guidance).

Subtopics

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