Page 2 of Appendix A of the MSA Transparency Statement says: "In 2021, the grievance mechanism received nearly 52,000 worker complaints (2020: around 46,000). In terms of volume, the top complaints were related to concerns over topics such as: general facilities, benefits, health and safety issues associated with COVID-19, and communication."
'The total rate of timely resolved cases increased from 98% to 99%, reflecting greater confidence in our suppliers’ ability to address and resolve issues raised by workers. Workers expressed a 71% satisfaction rate with regards to how their cases were resolved by management.' - 7
There is no mention of any assistance provided to the workers due to Covid.