Question: Does the company mention that it provides any type of support to suppliers and/or supply chain workers as the result of the COVID-19 pandemic?
list Yes, No
Walk Free
Unverified - Added by Community
updated 5 months ago by Manali Rana

Page 2 of Appendix A of the MSA Transparency Statement says: "In 2021, the grievance mechanism received nearly 52,000 worker complaints (2020: around 46,000). In terms of volume, the top complaints were related to concerns over topics such as: general facilities, benefits, health and safety issues associated with COVID-19, and communication."

Jacqueline James.....2022-11-25 08:39:39 UTC

'The total rate of timely resolved cases increased from 98% to 99%, reflecting greater confidence in our suppliers’ ability to address and resolve issues raised by workers. Workers expressed a 71% satisfaction rate with regards to how their cases were resolved by management.' - 7

Peter Wallace.....2022-12-07 05:34:02 UTC

There is no mention of any assistance provided to the workers due to Covid.

Manali Rana.....2023-01-19 12:08:49 UTC