page 23
also p. 19
pg. 19 Whistleblowing channels exist for any supplier or contractor to contact SSE if they believe they should be receiving the Living Wage and are not.
pg. 23 Speaking up against wrongdoing is a key element of SSE’s approach to good business ethics and doing the right thing. Anyone who believes that an SSE employee, or anyone working on behalf of SSE, has engaged in wrongdoing should report the matter immediately. This can be done through an independent whistleblowing channel, called SafeCall, as well as through SSE’s internal channels.
SafeCall is the company's main whistleblowing channel for employees and suppliers
"After-care for those who speak up
SSE takes measures so that those that speak up feel confident they are doing the right thing and know there will not be negative repercussions. SSE’s priority is to build trust with people who speak up and ensure they are treated fairly and with respect. SSE was one of the first major companies to implement an after-care programme for those people that make contact through its speak up channels, and has been working over 2021/22 to implement this earlier in the process to increase uptake. This is designed to gain feedback and improve future processes to further support employees to speak up. In 2021, SSE issued 83 after-care surveys and received 4 responses which are being used to inform SSE’s processes and practices." p.23