pg. 3
"In practice, all employees should address their request regarding apparent failure to their line manager. They may also raise the matter with staff representatives, the legal department, the internal audit department or via a toll-free external whistleblower platform available worldwide. Our Ethics Committees make sure that no action is taken against an employee who, in all good faith, reports a case of failure to comply with an ethical principle of the Code of Ethics, as a consequence of having reported the matter."
pg. 4
"Since any audit or assessment can only analyze the compliance situation at a given time, we also use other tools to manage and track the performance of our suppliers: PUMA Code of Conduct posters, including a worker hotline, PUMA Supplier Social Key Performance Indicators [KPIs) and digital tools for worker outreach. Through social media such as WeChat have established a communication channel with workers and furthermore selected core suppliers have adopted a formalized compliance and human resources app for their workers.
Our PUMA Code of Conduct posters, which are displayed at all PUMA suppliers globally, include phone numbers and email addresses of our supply chain team to offer complaint channels for all employees of PUMA suppliers. In 2019, we received in total 61 worker complaints from our factories. None of them concerned modern slavery cases."