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It states of having a procedure for resolving both internal and external complaints, hence it is for both direct employees and supply chain workers.
pg. 4
"WHISTLEBLOWING
ECOM has a procedure in place for resolving complaints (both internal and external), including those relating to modern slavery. ECOM will process any such complaint in line with this procedure. It is our stated intent that complainants be acknowledged and taken seriously; there is a mechanism in place to allow for the protection of a complainant and for any complaint to be made and handled anonymously. ECOM’s external complaints resolving policy (“Ethics Concerns Policy”) is publicly available on our website. "
[[Manali Rana]].....2022-05-17 07:01:56 UTC