Page 11: "The Group places strong emphasis on workers voice in our direct operations and supply chain. We have mechanisms in place to ensure that employees and workers in our supply chain can speak out confidentially.... The Group launched Integrity Line, an employee Whistleblowing platform which is a safe place for employees to report concerns within the work place and feel protected doing so. With the Integrity Line employees can feel safe in filing a confidential and anonymous report via either telephone or the web portal. The Group’s internal whistleblowing escalation process was developed in partnership with SFA. SFA has also provided training to the Group’s escalation team."

- via telephone or web portal

- confidential and anonymous: protection

- Focal point: Integrity Line + escalation team

There is no mention of reporting directly to the escalation team.