"Aetna International procedures for raising concerns: We:
o encourage employees to report suspected wrongdoing as soon as possible, secure in the knowledge that we will take their concerns seriously and investigate them as appropriate, and
that we will respect their confidentiality;
o provide employees with established reporting channels (including those that maintain anonymity) and give guidance on how to raise concerns;
o reassure employees that they are able to raise genuine concerns without fear of reprisals, even if they turn out to be mistaken.
This ensures that employees are encouraged and able to report concerns in relation to the violation of human rights or any breach of the Code, our company policies or relevant laws without fear of retribution."
P.g. 2