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"Our Training

Understanding and complying with the Code of Conduct is a condition of working at RBC, and employees and contract workers must complete a related training course and attestation annually. We also provide training on financial crime, risk awareness and responsible procurement.

We train all employees and applicable contract workers to look for indicators of financial crime with a mandatory annual course. RBC works to identify, investigate and report potential cases of human trafficking as a predicate offence under the Proceeds of Crime legislation. We are active participants in the Financial Transactions and Reports Analysis Centre of Canada’s successful “Project Protect” initiative, which targets human trafficking. For detailed information about our approach to anti-money laundering, see our website.

In addition, we completed a comprehensive review and update of our Risk Awareness training program, which was rolled out to all employees and contract workers across the organization in 2020. This training focuses on:

¡ Risks that RBC faces and how we categorize risks according to the factors that impact them and the degree of control and influence we have over different types of risks.

¡ Our guiding risk principles, which all employees must follow to help manage and mitigate risks.

¡ Behaviours, judgments, decisions and actions that result in fair conduct outcomes for our clients, employees, financial markets and regulators, shareholders and communities.

Our procurement managers are also required to participate in responsible procurement training sessions that focus on supplier diversity, employment practices, health and safety and the environment. These training programs enable relevant employees and contract workers to have a broad understanding of our tools, processes and policies that promote procuring products and services only from reputable suppliers."