Pg. 2

“New suppliers are subject to a stringent approvals process which includes, as a prerequisite for food suppliers, a satisfactory audit.”

“Many of our suppliers hold international quality standards and accreditations and are audited regularly by their issuing authorities to ensure adherence to these requirements. We also audit a selection of our suppliers, based on risk, to check compliance with our company’s quality standards. Our suppliers all conform to those accredited assurance schemes relevant to their geographical location and products supplied, which must also meet our supplier charter’s minimum standards.

In addition, we have numerous other service providers and property contractors – these are subject to a separate due-diligence process, managed on our behalf by a third party.”

pg. 3

“conducting audits on a 12- to 24-month rotation, including a detailed walk-around of suppliers’ premises and welfare facilities, where applicable. Since the pandemic, we have been largely conducting desktop audit reviews. In February 2023, we are reintroducing the audit programme with on-site supplier audits taking place in-person, as well, depending on risk.”