pg. 1

"This is M&S’s sixth Modern Slavery statement issued under the Modern Slavery Act and it outlines the steps we have taken (and continue to take) as a business to prevent slavery and human trafficking in our own operations and supply chains. We recognise that modern slavery is a growing global issue, and we understand our responsibility to prevent, mitigate and remediate where necessary, the risks of human trafficking, forced, bonded and child labour."

pg. 4

"POLICIES AND CONTRACTUAL CONTROLS

Policies

In the past 6 years, to support our programme of compliance, we have continued to develop our policies with input from in-house experts, suppliers and external stakeholders. We have several groupwide policies in place relevant to modern slavery, all of which are signed off at Director level. These are as follows:

-Human Rights Policy States our commitment to respect internationally recognised human rights in line with the principles and guidance contained in the United Nations (UN) Guiding Principles on Human Rights.

-Global Sourcing Principles (GSP) First introduced in 1998, and extended to all suppliers and partners as of May 2016, the principles set out our minimum global supplier ethical and environmental standards. The GSP are drawn from international standards and internationally collaborative codes like the Ethical Trading Initiative (ETI) Base Code.

-Confidential Reporting Procedures Aimed principally at our colleagues, but also available to others working in our supply chain, confidential reporting channels are managed by Safecall and concerns can be raised by phone or online in multiple languages. We are also strengthening our worker voice feedback mechanisms (see page 9).

-Grievance Policy Grievance mechanism to remedy adverse human rights impacts within the Food and C&H supply chain. The policy sets out how to raise a grievance and our recommended process for investigating and understanding concerns.

In addition to our groupwide policies, we have supplementary Food and C&H specific policies in place relevant to modern slavery, protecting the most vulnerable workers across the supply chain and reducing the risk of modern slavery. In C&H these include critical escalation, child labour, home working and sub-contracting."

MSA Statement 2019, PG. 4

"In 2018 we further strengthened our Global Sourcing Principles, to include a clarifying position on non-payment of recruitment fees, expectation on Supplier transparency and requirement for additional due diligence if operating or sourcing in high risk locations."