pg. 2
“Where suppliers are found to fall short against the RSP requirements, they are required to address this through risk mitigation and the development and implementation of a corrective action plan. A supplier must close its non-conformances in full before it can be considered compliant. Our approach is to work with the supplier to remediate the issue in the best interest of the workers. If, however, a supplier is not willing to comply, or has continual non-conformances with no remediation plans, then our global Procurement Business Integrity Committee is empowered to make the decision to terminate the business relationship.”
Pg. 11
“The steps for recruitment fee remediation include:
Investigating the recruitment fees and costs paid by workers.
Identifying eligibility for repayment.
Calculating the repayment amount.
Agreeing who will pay back the recruitment fee.
Establishing a timeline for repayment.
Engaging and communicating with migrant and local workers.
Verifying payment.”
Pg. 10
“If there is a Key Incident related to forced labour, it is immediately (within 24 hours) escalated to the Procurement Vice President and Director. We then work with the supplier to put an action plan in place to remediate the issue by reimbursing the fees paid.”