'Our compliance organisation operates in accordance with the three cornerstones of “prevent-detect-respond” to ensure that SGRE, the Company and its employees act in accordance with law as well as internal policies such as the Business Conduct Guidelines. Prevent includes risk management, training and communication to ensure awareness. Detect includes tools to ensure the early detection of any compliance violations and includes our Integrity Hotline. Our Integrity Hotline is a whistleblower tool that offers the opportunity to report compliance violations in a secure matter 24 hours a day, 7 days a week, in 13 languages, online or via telephone. It is available to all employees as well as customers, suppliers and other stakeholders. Respond ensures that there are clear and unambiguous actions taken where instances of compliance violations are found' [page 1]