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All mentioned within 4.5 Addressing Code Violations and Remedies
If we find violations of our Code or Standards during an assessment, our goal is to work together with suppliers to help them improve their management systems, rather than to simply remove them from our supply chain before the issues we discover are corrected. In the event that a supplier is unwilling or unable to improve their operations to meet our requirements, they risk removal from our supply chain. Since 2009, we have directed the removal of 24 manufacturing supplier facilities, and 170 smelters and refiners from our supply chain for being unwilling or unable to improve their operations to meet our requirements.
Achieving progress requires strong process to hold suppliers accountable, address violations when they are discovered, and validate that corrective actions have been completed. We call these processes Coorective Action Plans and Corrective Action Verifications.
Following an assessment, we discuss finding with the supplier, and work with them to create a Corrective Action Plan. The Supplier is provided with feedback and identification of issues, and is then required to conduct root-cause analysis to develop corrective actions. As part of the process, our capability-building team provides suppliers with training on industry best practices and guidance in resolving identified issues, as well as strengthening their management systems to prevent the issue from reoccurring. During this period, 30-,60- and 90- day required check-ins with Apple provide suppliers with opportunities to have their questions addressed and for Apple to provide clarification, awareness, and training to support suppliers as they implement their corrective action plan, as part of our capacility building efforts.
When a Core Violation is identified, the suppliers' Cheif Executive Officer is notified, and the supplier is immediately placed on probation.
Remediation Processes in Our Code
Below are examples of remediation processes as they related to modern slavery:
When we discover debt bonded labor, we require suppliers to provide direct remedy to affected workers. From 2008 through FY2021, $33.2 million in recruitment fees have been repaid to 37,322 supplier employees by our suppliers.