Specific incident or case study is not reported.
pg. 8
"Instances of recruitment fees being paid were found and these are being further investigated."
pg. 11
“In 2020, we investigated and closed 520 cases related to our Respect, Dignity and Fair Treatment Code Policy (RDFT) received either directly to our Business Integrity Officers or through our hotline and online reporting systems. Of these, 209 were confirmed as breaches. In 2020, intimidating, offensive behaviour and bullying were our highest reported salient issues under RDFT, with a high number of reported breaches coming from Latin America, North America and East Africa.”