"Suppliers FY2022 data Outcomes
% of suppliers in our ethical sourcing program monitored: 63%
% of suppliers monitored with reportable breaches: 17%"
"Supplier sites FY2022 data Outcomes
% of sites in our ethical sourcing program monitored: 61%
% of sites monitored with reportable breaches: 7%"
“During the year, 145 factories remediated more than 800 non-conformances. These remediations were aimed at improving working conditions for more than 57,000 workers in 17 countries including more than 36,500 workers at 100 manufacturing sites in China.”
"Grievance mechanism FY2022 data
New grievance mechanism at 190 sites
Grievances raised by the new mechanism 5 grievances100% remediated"
“Since it was launched in December 2021, 12 workers have contacted the ‘Your Voice, Worker Helpline’, with five reports confirmed as a grievance and seven reports classified as enquiries about working rights. Of the five grievances, all have been resolved and no investigations are ongoing.”
“During the 2022 financial year, more than 9,000 team members and more than 8,000 suppliers received ethical sourcing and modern slavery training, totalling almost 45,000 hours.”
“Six months after the first round of surveys, Officeworks conducted follow-up surveys to assess worker sentiment at three of the initial sites. Overall, the survey response rate increased from about 30 per cent to just over 50 per cent, and worker sentiment generally improved with the largest improvements in the areas of wages and working hours. A 17 per cent improvement in worker satisfaction was achieved, evidencing positive change for more than 2,000 workers at those factories.”