Source
Comments
Yes, on page 8 there is a graph that breaks down the number of audits done and their findings.
The company KPIs.
pg. 13-14
"Assessing the effectiveness of actions"
qualitative page 13: The Group reviews complaints entered through grievance
mechanisms, undertakes independent reviews, regularly reports
internally and completes self-assessments.
quantitative (p.13):
In the 2021 financial year, Wesfarmers received approximately 395
reports via the Group’s whistleblower reporting channels, including
from suppliers, workers and others in our supply chains. All reports
were provided to Group protected disclosure officers, and the divisions
were responsible for undertaking investigations of all reported items.
Appropriate remediation and actions to resolve any substantiated issue
were implemented.
Quantitative (page 13):
Through a well-established ethical sourcing program that all
suppliers are required to comply with, during the 2021 financial
year, 489 independent ethical sourcing audits were conducted
and Officeworks worked with suppliers to resolve 33 critical
breaches.
In the 2021 financial year, Officeworks reviewed results from
worker voice surveys it arranged to enable employee voices to
be better heard and more often. This involved 949 workers at
six factories completing surveys to share their concerns.
Following initial surveys and the initiatives implemented,
surveys were conducted and there was an improvement in
worker satisfaction of 18 per cent. In the 2021 financial year,
Officeworks has helped to enable positive change to the 1,876
workers that work at the six factories involved in these surveys.