"In 2020, we continued to achieve nearly 100% compliance monitoring of our active Tier 1 manufacturing partners. Despite travel restrictions and partial lockdowns, in 2020 we were able to collect 490 audit reports from 406 factories. Seven factories could not sufficiently meet our requirements or didn't show significant performance improvements. Consequently, these factories were delisted from our active supplier factory base."
"Since any audit or assessment can only analyze the compliance situation at a given time, we also use other tools to manage and track the performance of our suppliers: PUMA Code of Conduct posters, including a worker hotline, PUMA Supplier Social Key Performance Indicators (KPIs) and digital tools for worker outreach. Through social media platforms we have established a communication channel with workers and furthermore selected core suppliers have adopted a formalized compliance and human resources app for their workers. Our PUMA Code of Conduct posters, which are displayed at all PUMA suppliers globally, include phone numbers and email addresses of our sustainability supply chain team to offer open channels for all employees of PUMA suppliers."
"In 2020, 99% of PUMA employees (with an email-account) completed annual e-learning training on our Code of Ethics. Available in eleven languages, this training sets out the ethical ground rules in place and presents case studies and ethical dilemmas that help employees ask themselves the right questions. It is updated annually and covers all the major ethics principles upheld by PUMA's Code of Ethics. Some of the topics covered include anti-corruption, diversity and respect for Human Rights.
At the supply chain level, we have conducted frequent supplier round tables in all major sourcing regions for several years, on different topics including PUMA's Code of Ethics, potential forced-labor issues in the supply chain, particularly for migrant workers. Migrant workers are the group considered most exposed to significant risks of forced labor in supply chains. Material and component suppliers were also invited to these meetings. In 2020, we trained close to 700 of our PUMA supplier representatives at our virtual annual supplier Round Table Meetings."