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Measuring progress and effectiveness of our actions

Value Chain Scope - Goals - 2021 Progress

Own operations

Due dilligence systems

100% manufacturing sites completed SMETA audit within 3 years Covid-related delays

38%

Health & safety

Continue to consistently achieve world-class Total Incident Rate (TIR) of 0.5 Strong

0.21

Achieve year-over-year reduction in Total Accident Rate (TAR)*** Strong

-21%

Diversity, Equity & Inclusion

Increase representation percentage of women in executive leadership roles by 2024* Strong

39%

Tier-1 suppliers Due dilligence systems

100% prioritized supplier sites completed SMETA audit in past year Covid-related delays

49%

Upstream supply chains Cocoa supply chain

Cocoa Life: 100% volume for chocolate brands sourced through Cocoa Life by 2025** On track

75%

Child labor: monitoring and remediation measures at 10% Cocoa Life communities in

West Africa by 2025***

On track

61%

Palm oil supply chain

Palm oil RSPO certified: 100% by 2025 (since 2013) Achieved

100%

Palm from suppliers aligned with Palm Oil Action Plan/policy: 100% by 2025

(since 2014)

On track

100%

Communities where

we matter most Invest in innovative Sustainable Futures ventures and funds On track

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