pg. 10
"Assessing the Effectiveness of the Ethics Line
Semi-annually, Ethics & Compliance presents to the Audit Committee of the Board of Directors on the Ethics & Compliance program, including a report of employee incidents. The report includes details of the incident, results of the investigation, and outcome. Our external auditor KPMG receives a similar report quarterly and reviews it with Ethics & Compliance."
pg. 11
"During fiscal 2021, 45 of our owned locations and co-packers were audited, representing about 21% of the total."
pg. 12
A table is given with all the information like number of sites audited, location with non-compliance and % of non-compliance resolves.
"Responsible Sourcing Audit Overview: Fiscal 2018 – Fiscal 2021"
pg. 14
"As we assess the effectiveness of our approach, we learned from a recent third-party evaluation of our partnership with CARE under the Cocoa Sustainability Initiative that child labor awareness programs are most effective when coupled with initiatives to address the financial and institutional barriers to schooling."
pg. 16
"Palm-Specific Grievance Management
We have quarterly grievance committee meetings with Proforest to discuss and monitor grievance reports and ensure compliance. "
pg. 18
"Assessing Effectiveness
Our cross-functional Human Rights Integration Team meets bi-weekly to discuss progress and challenges to implement our plans, in addition to external events, which might require additional actions. As we work to address human rights risks, we continue to partner with local NGOs and stakeholders to assess effectiveness."