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"Our vision at Zalando is to be the Starting Point for Fashion. What started as a Berlin-based online shoe store in 2008 has transformed into a leading European online platform for fashion and lifestyle in just a few years. We connect customers and brand partners, offering our customers a one-stop shopping experience with a comprehensive range of current fashion trends. At the same time, we want to inspire through high levels of personalization creating a suitable choice for every customer. Finally, we invest in logistics, payments and customer service for a seamless experience.

As a result, we have a strong reach and engagement, crossing the 50-million active customers mark in 2022 and offering more than 7,000 global and local fashion and lifestyle brands.We offer our customers multiple propositions to address their shopping needs, spanning from Fashion to Beauty, Pre-owned, Designer, Lounge by Zalando or our membership program Zalando Plus.

Our localized offering addresses the distinct preferences of the customers in each of the 25 European markets served: Austria, Belgium, Croatia, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary (new in 2022), Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Romania (new in 2022), Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. Our pan-European logistics network with 12 fulfillment centers allows us to serve our customers throughout Europe in a fast and seamless manner.

Facts and figures 2022

more than 17,000 employees

12 logistics fulfillment centers currently operating

more than 7,400 employees in our own Zalando logistics fulfillment centers

more than 50m active customers