We have set a goal to have all of our strategic suppliers be rated yellow or green by 2020. To
help reach that goal, we continue to operate our Workforce Engagement Program, which by
opening communication channels for workers to safely and anonymously share feedback with
management, contributes to an enabling environment for improved worker-management
relationships and drives facility improvements. The program also allows us to assess facility
performance based on the data we receive directly from workers through surveys and interviews.
Our Workforce Engagement Program was developed in partnership with Verite, and consisted of
written worker and management surveys, focus group discussions, and individual interviews
with over 80 facilities from 2015 to 2017. In 2018, we transitioned the program to a vendorowned approach that puts technology-based grievance mechanisms at its center; this new
approach has been implemented in over 45 factories to date.