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“FUNCTIONS OF EWB SURVEY: Today we collaborate with 2 external service providers, Labor Solutions and KNO. These two companies adapt to each supplier’s situation to offer individualised assistance (internet access, smartphones, languages spoken by employees, etc.), guaranteeing confidentiality and easy access for respondents.

The survey addresses six areas: skills development, communication, stress at work, remuneration, health and safety, and social connection. Once the results have been analysed and with the support of our external providers, our partners set up action plans to meet the needs expressed by their employees and they develop regular engagement routines to ensure continuous improvement and monitoring

PILOT FEEDBACK: In 2021, over 15,000 employees from ten production sites have already expressed their opinions and the initial results are very encouraging. At one of our supplier, the weekly employee participation rate was 76%. Thirteen corrective actions have been implemented in response to the first survey and the staff turnover rate has declined by 5%. One hundred percent of managers report being satisfied with this programme and want it to continue, as it helps them better understand employees’ expectations what their employees want”