pg. 12
“Worker interviews are always conducted confidentially and workers are selected at random with fair representation of the workforce including, for example, union and worker representatives, first aiders, migrant workers and a gender diverse sample. Our audit methodology prescribes that we interview at least 10% of the workers in a factory.”
p. 21 "We also surveyed approximately 3,300 workers across 30 facilities globally to
build a better understanding of workers’ wellbeing and identify opportunities for
improvement. In FY2020/21 we introduced a communication training programme
in two European production facilities and further expanded it in FY 2021/22 to two
additional suppliers where a need was identified. The aim of the programme was to
build communication skills and improve interaction between workers, supervisors
and factory management. As a result, the facilities introduced stronger worker
consultation and feedback mechanisms, improving internal dialogue. We continued
to evolve our approach to workers’ wellbeing to better capture and measure key
wellbeing dimensions and more effectively address worker priorities. Our key vendors
were consulted to inform the review of the methodology and ensure their input and
suggestions were taken into account. "