"Additionally, we encourage suppliers to partner with smelters certified by the RMAP (Responsible Minerals Assurance Process), and require uncertified smelters in our supply chain to become certified by the RMAP. This resulted in the participation of all smelters we do business with in the RMAP certification, and 98% of smelters completed the certification. We will continue to endeavorto make all 100% smelters complete the RMAP certification. Furthermore, we provide clear guidelines for suppliers, and raise awareness on conflict mineral related issues through providing education and support." p. 78