p.3 "We encourage our suppliers to ensure their workforce and associated communities have access to grievance mechanisms for the confidential raising of concerns without fear of retaliation. Everybody working for Glencore (including suppliers) must promptly raise any situations in which the Glencore Code of Conduct, its underlying policies, including these Supplier Standards, or the law appears to be breached with a supervisor or manager, or with a local procurement contact. We also encourage other stakeholders who have concerns to raise them with the relevant site. Where a concern remains unresolved through these local channels, or should an employee, contractor, supplier or other stakeholder, for whatever reason and at any time, feel uncomfortable utilising the local channels to resolve their concerns, the concern can be raised via Glencore’s ‘Raising Concerns’ web platform at glencore. com/raising-concerns/. The website allows any stakeholder to raise concerns on an anonymous basis. Additionally, there are toll-free telephone numbers for raising concerns, which are published on the Raising Concerns website. Glencore will not tolerate retaliation for reports made in good faith."