Does not seem to have an establish mechanism, but it is mentioned in the sustainability report of the parent company and they have an email address on their website for "Questions/Feedback" (http://fortsaskatchewan.sherritt.com/questions-feedback) "At our site in Fort Saskatchewan we have a longestablished informal process for responding to complaints from external parties and are in the process of finalizing the implementation of Sherritt’s Grievance Mechanism Standard." p. 60