While the health and safety policy seems to suggest a grievance mechanism is available, it is unclear how to report the issue as there is no address, or email address where this "written" complaint should go, nor is it stated who may use this channel to report grievances. Page 26: "Disciplinary and grievance procedure/Procédure de complainte et disciplinaire Objective: objective: To facilitate the accomplishment by ensuring that disciplinary actions taken against transgressors are consistent and effective. Written procedure available. Guidelines for chairman’s. Effectively used. Record keeping. Training"