(Calculation: Permanent employees = 35000 x (100 - 1) / 100 = 34,650 )
pg. 44
"Our workforce consists of over 35,000 people and seven years is the average length of service. 97% of our employees are full-time and 3% part-time, with the oldest employee being 86 years old. 1% of employees are temporary workers and we engage over 1,000 contingent workers."