Global Reporting Initiative+Outside party complaints concerning breaches of customer privacy (G4-PR8-a1)
0

Outside party complaints concerning breaches of customer privacy (G4-PR8-a1)

What is the total number of substantiated complaints received concerning breaches of customer privacy received from outside parties and substantiated by the organization?
Company
Industry
Project
search
Year
Answer
Filtered answers
5 Known
+ 22 Unknown
= 27 Total results
Companies Values
UniCredit Group+image
UniCredit Group
1
2016
Sumitomo Mitsui Financial+Image
Sumitomo Mitsui Financial
Japan
0
2016
Shiseido Group+image
Shiseido Group
0
2015
Alpina Foods+Image
Alpina Foods
Colombia
0
2015
Novartis+image
Novartis
Switzerland
0
2016
Korea Agro - Fisheries & Food Trade Corporation
Unknown
2015
Air France+Image
Air France
France
Unknown
2015
Louis Vuitton Malletier SA (LVMH)+image
Louis Vuitton Malletier SA (LVMH)
France
Unknown
2015
Sodexo+Image
Sodexo
France
Unknown
2016
Royal Bank of Scotland Group plc+image
Royal Bank of Scotland Group plc
United Kingdom
Unknown
2015
Diageo+image
Diageo
United Kingdom
Unknown
2015
Ferrero International+Image
Ferrero International
Luxembourg
Unknown
2015
BNP Paribas+image
BNP Paribas
France
Unknown
2015
Gap inc.+image
Gap inc.
California (United States)
Unknown
2014
Hilton Worldwide Holdings+Image
Hilton Worldwide Holdings
Virginia (United States)
Unknown
2015
Asahi Group Holdings+image
Asahi Group Holdings
Japan
Unknown
2015
Takeda Pharmaceutical+image
Takeda Pharmaceutical
Unknown
2016
Bel Group+image
Bel Group
Unknown
2015
DNB Financial Corporation+Image
DNB Financial Corporation
Pennsylvania (United States)
Unknown
2016
Advanced Chemical Industries Ltd - ACI
Bangladesh
Unknown
2016

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Metric Type
Researched
Designed By
Topics
Value Type
Number
Unit
Range
Options
Research Policy
Community Assessed
Report Type
Communication on Progress
Corporate Social Responsibility Report

About

This metric is based on the Global Reporting Initiative (GRI) G4 Guidelines. It covers one of the requirements of Indicator G4-PR8 - 'Substantiated complaints concerning breaches of customer privacy received from outside parties and substantiated by the organization'.

​Protection of customer privacy is a generally recognized goal in national regulations and organizational policies. Non-compliance indicates either inadequate internal management systems and procedures or ineffective implementation. This Indicator provides an evaluation of the success of management systems and procedures relating to customer privacy protection. In addition to direct financial consequences such as penalties and fines, non-compliance poses a risk to reputation and customer loyalty and satisfaction. The trends revealed by this Indicator indicate improvements or deterioration in the effectiveness of internal controls.

Methodology

This metric is looking for the total number of substantiated complaints concerning breaches of customer privacy received from outside parties and substantiated by the organization.

For WikiRate researchers:

  • If a substantial number of these breaches relate to events in preceding years, this should be indicated in the comments.

  • If the organization has received no complaints from outside parties regarding breaches of customer privacy, please add “0” as the answer and include a brief statement of this fact as a comment to the value. If the company does not report this Indicator, submit the answer as “Unknown”.