Global Reporting Initiative+Human rights impacts grievances addressed (G4-HR12-b)
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Human rights impacts grievances addressed (G4-HR12-b)

Of the total number of grievances about human rights impacts filed, how many were addressed during the reporting period?

 

 

Company
Industry
Project
search
Year
Metric value
Filtered answers
84 Known
+ 209 Unknown
= 293 Total results
Companies Values
Copel
2015 = 17,592 grievances
General Electric
2014 = 1,006 grievances
Itau Unibanco Holding
2015 = 921 grievances
Abertis
2015 = 528 grievances
Koninklijke Philips N.V
2014 = 260 grievances
CaixaBank
2015 = 157 grievances
Bio Pappel, S.A.B. de C.V.
2015 = 128 grievances
BASF SE
2014 = 127 grievances
Abengoa
2015 = 117 grievances
Nestlé
2015 = 103 grievances
Cerrejon
2015 = 94 grievances
Grupo Sports World
2015 = 91 grievances
CAP S.A.
2014 = 59 grievances
Ecopetrol
2016 = 49 grievances
Empresas Publicas de Medellin
2014 = 48 grievances
Sodimac S.A.
2016 = 36 grievances
BRF Brasil Foods
2015 = 35 grievances
Petrobras
2014 = 12 grievances
Itaipu Binacional Paraguay
2015 = 11 grievances
DNV GL
2016 = 10 grievances

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Designed By
Topics
Metric Type
Researched
Research Policy
Community Assessed
Report Type
Corporate Social Responsibility Report
Value Type
Number
Unit:
grievances
Range:

About

This metric is based on the Global Reporting Initiative (GRI) G4 Guidelines. It covers one of the reporting requirements of Indicator G4-HR12 -  ‘Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms’. This disclosure is broader than depicted within the metric description. It also asks for:

  • G4-HR12-a: Total number of grievances about human rights impacts filed through formal grievance mechanisms during the reporting period.
  • G4-HR12-b: Of the identified grievances, how many were:

ŸŸ                    Addressed during the reporting period
ŸŸ                    Resolved during the reporting period

  • G4-HR12-c: Total number of grievances about human rights impacts filed prior to the reporting period that were resolved during the reporting period.

Disputes may occur over the human rights impacts of an organization’s activities and relationships with others (such as entities in the supply chain). Effective grievance mechanisms play an important role in the successful protection of human rights.

Methodology

To calculate the total number grievances about human rights impacts addressed during the reporting period - G4-HR12-b:

  • ​Identify existing formal grievance mechanisms. Formal grievance mechanisms may be managed by the reporting organization or by an external party.
  • Identify the total number of grievances about human rights impact filed through formal grievance mechanisms during the reporting period.
  • Identify the total number of grievances addressed during the reporting period from prior year grievance filings.

 

For WikiRate Researchers: 

  • Please see this page for guidelines on how to research values for GRI-based metrics.
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