To calculate the total number of grievances about labor practices resolved through formal grievance mechanisms during the reporting period - G4-LA16-b:
- Identify existing formal grievance mechanisms. Formal grievance mechanisms may be managed by the reporting organization or by an external party.
- Identify the total number of grievances about human rights impact filed through formal grievance mechanisms during the reporting period.
- Identify the total number of grievances resolved during the reporting period.
For WikiRate Researchers:
Please see this page for guidelines on how to research values for GRI-based metrics.