In this question you are being asked to identify whether the company publicly discloses the process for remediation when non-compliances are found in a facility. In other words, what do companies expect suppliers to do to fix problems found during audits, and are they committed to supporting the process.
Where to look for this information:
- Corporate Social Responsibility report
- In Modern Slavery Statement or California Transparency Act disclosure
- Corporate Social Responsibility report
- Company documents
- Company policies
- Company websites
- Company code of conduct
- Parent company documents (only if the parent company is linked to from the brands website)
- Parent company policies (only if the parent company is linked to from the brands website)
- Parent company websites (only if the parent company is linked to from the brands website)
- Parent company code of conduct (only if the parent company is linked to from the brands website)
Good keywords for your searches include:
- Non compliance
- Remediation
- Corrective action plans (CAPs)
- Warning letters
- Stop work notices
- Supplementary training
- Zero-tolerance
Things to keep in mind:
- For example, remediation processes might be corrective action plans that include stop-work notices, warning letters, supplementary training, and/or policy revision