P2.4 Changes to privacy policies - Postpaid Mobile
About the data
The company should clearly disclose that it provides notice and documentation to users when it changes its privacy policies.
It is common for companies to change their privacy policies as their business evolves. However these changes can significantly impact a user’s privacy rights and what user information companies can collect, share and store. We therefore expect companies to commit to notify users when they change these policies and to provide users with information to help them understand what these changes mean.
Methodology
This metric seeks evidence that a company provides publicly available records of previous policies so that people can understand how the company’s policies have evolved over time.
Definition(s):
Privacy policies – Documents that outline a company’s practices involving the collection and use of information, especially information about users.
Public archive – A publicly available resource that contains previous versions of the terms of service or comprehensively explains each round of changes the company makes to its terms of service.
Change log — A record that depicts the specific changes in a document, in this case, a terms of service document.
Potential sources:
Company privacy policy
Company data use policy